NOC

April 14, 2015

Important Takeaways from Best Practices in SaaS Conference

Last Tuesday, 40 attendees from across the cloud, SaaS and DevOps spectrum came together to hear from industry leaders about “Best Practices in SaaS Operations” at […]
October 1, 2014
Single NOC/SOC: A Viable Possibility

Single NOC/SOC: A Viable Possibility

Recently, we read an interesting article on Ayehu which points to the unique approaches in handling Network Operations Centers (NOC) and Security Operation Centers (SOC). Indeed, the delicate […]
December 10, 2013
Cloud Service Uptime Management – 5 Key Guidelines

Cloud Service Uptime Management – 5 Key Guidelines

Availability and Uptime Management is one of five components in the ITIL Service Delivery area. It is responsible for ensuring application systems are up and available […]
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