It’s no secret that building a NOC involves a large investment, the right skills and a significant amount of time. NOC experts should be responsible for these elements for the simple reason that NOC is not the core business of SaaS companies.
At MoovingON, we have developed a unique approach to NOC as a Service. Our clients enjoy 24/7 uptime and SLA management, including a help desk (Tier 1) and code level support (Tiers 2 and 3). We work hard behind the scenes so companies can focus on their core business values.
From Start-Up to Scale-Up
In our work over the years, we have supported dozens of start-ups from their initial service delivery phases through their periods of exponential growth. At every stage, we have protected each business, giving management the peace of mind necessary to focus on their company’s core objectives and capabilities.
The vast experience of our NOC engineers enables them to quickly grasp your application’s business values. Together, we can enhance your existing monitoring metrics and alerts while defining clear key performance indicators (KPIs) for your support.
Our in-house training and certification process is thorough and comprehensive and our devoted team of engineers is well-known for its professionalism and reliability.