Network Operations Centers (NOCs) provide companies with a central location to monitor and maintain their infrastructure and the performance and availability of their cloud solution/application. While it may be used differently from company to company, with some not even calling it a NOC, the end-goal is always to maintain optimal and round-the-clock availability across platforms, mediums, and channels..
As more services and applications are introduced and migrated to the cloud, NOCs are under a great deal of pressure to meet the growing technical and business service demands of SaaS companies. Today, NOCs are becoming part of companies’ core business strategies, requiring larger investments in human capital and technology for efficient implementation and management.
NOC management involves a number of challenges that must be acknowledged in order to overcome them and ensure efficient business operations 24/7.
What challenges have you faced in your daily NOC operations? let us know at email@example.com